Our Reviews

What Our Customers Say

Betty Hornsby

Very happy with our refinished floors. They look great. Every promise was completed in a timely and professional manner. Highly recommend! -

Kathleen Andersen

We were very happy with the service provided by BCAL flooring - we had them install luxury vinyl flooring and... read more -

Diane R.

Great experience with BCAL Flooring. Bill was extremely knowledgeable on materials and installation and his crew worked wonders on... read more -

Sarah Parker

Positive: Professionalism, Punctuality, Quality, ValueThis was an excellent experience. The crew was awesome! They restored my 70 year old hardwood... read more -

Jennifer Massey

Excellent selection, service, and installation. Bill and his team are true professionals in every way! -

Evan Nash

Bill & team did high quality work at a fair price. There were some scheduling issues that came up on... read more -

Joan O.

Bill and his crew did a fantastic job. I used them for 2 seperate projects and each time they were... read more -

Garrett Olmstead

Positive: Professionalism, Quality, ResponsivenessBill and his team were fast, efficient, and did a great job correcting our subfloor issues and... read more -

Karen Newton

Bill was very responsive for appts, texts and calls. Provided sample stain colors and ensured we had a plan B... read more -

Liza Warmus

Services: Floor refinishing, Repair flooringPositive: Professionalism, Punctuality, Quality, Responsiveness, Value -

Renee Hunter

Bill is a super nice man whom we contracted to install carpet in our home. The day of installation, an... read moreBill is a super nice man whom we contracted to install carpet in our home. The day of installation, an old unmarked truck pulls up in the driveway, after parking a older man (lead/ Forman)gets out of the truck and proceeded to try and unlock the back of the van and seems to be having trouble unlocking the door to let the install crew out, this went on for about 3 min. Once the crew of three got out of the van, they proceeded to attempt to enter the house without laying any material on the wood floors as they enter the house (day of installation was raining) The crew then proceeded to lay the material in the wet grass. Once we get pass those issues, one of the workmen must have had bad food the night prior went into a bathroom, no need to elaborate, the BR was one that was identified as off limits as it has articles stored while the carpet was being installed (the guest BR was located on the 1st Fl) The worker proceeded to remove window screen to throw the old carpet out the window into the front yard ( never asks if it was ok to remove screens). As the morning progressed and the workers continued to work they laid a thinner pad than what was ordered and when questioned they insisted it was the thicker padding. I attempted to speak with the Forman, but found out he had left to go get the carpet as the truck they arrived in was only large enough for the workers and the padding. I instructed the install team to cease all work until someone could speak to me in English, there seem to be somewhat of a language problem. During this ordeal, I contacted Bill explaining the issues we were having and he apologized and explained he could not make it to the site until the afternoon, later after he realized I was truly unhappy he was able to come to the site. As it turned out it was the wrong padding and all the padding that had been laid had to be taken up. Once the Forman returned with the carpet he also had the correct padding. I could go on about the unprofessional install team, but I think I’ve made my point. Once the job was completed, they left what could not fit in the van on the curb in front of the house, I refused final payment until it was removed. End result was the carpet installed? Yes, was I happy? well it looks better than what was removed. Lesson learned pay the additional money, in my case it was about $800 and go with a known carpet company. Would I recommend this company, I’m sorry but I have to say No, again Bill is super nice, but Bill does not do the installation. -

Rachel E.

BCAL had the best price for the best product. They were fast and worked on weekends which was what... read more -

Joey Otero

Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueBill was a pleasure to work with. His crews were professional and hardworking. Not only... read more -

Kimberly Cortese (Kim)

BCAL Flooring was awesome!!! Bill is a fantastic guy and his team did a great job transforming my floors. They... read more -

Jacki Macht

I had a great experience working with Bill and his team! Not only were they on-time and under budget, but... read more -

Timothy May

Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueThey did a great job getting the flooring installed quickly and professionally. Our new floor... read more -

Jacki M.

I had a great experience working with Bill and his team! Not only were they on-time and under budget, but... read more -

Kelly C.

They did a great job! They refinished old hardwoods and put new flooring where ugly 70’s carpet used to be.... read more -

Sirohi Samaroo

Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueI am happy with my floors and stairs. Job well done. Bill is a nice... read more -

John Sherwin

Bill is as knowledge as they come for flooring. We asked him to refinish our Parkay floors and he knew... read more -

Kim Hughes

Great company, we used for hardwood flooring project. Bill was excellent. All of our questions were answered, project... read more -

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Hardwood • Carpet • Luxury Vinyl
Hardwood Refinishing • Custom Rugs • Stair Runners

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