Our Reviews
What Our Customers Say
BCAL was very easy to work with. We wanted our floors done in stages and that was not a... read moreBCAL was very easy to work with. We wanted our floors done in stages and that was not a problem. The lumber for our bedroom was brought in to acclimate to our home, the crew was friendly and relatively easy to work with. Any concern that I had were easily addressed. I will be using them again when we are ready to have our basement finished. read less -

Bill is a super nice man whom we contracted to install carpet in our home. The day of installation, an... read moreBill is a super nice man whom we contracted to install carpet in our home. The day of installation, an old unmarked truck pulls up in the driveway, after parking a older man (lead/ Forman)gets out of the truck and proceeded to try and unlock the back of the van and seems to be having trouble unlocking the door to let the install crew out, this went on for about 3 min. Once the crew of three got out of the van, they proceeded to attempt to enter the house without laying any material on the wood floors as they enter the house (day of installation was raining) The crew then proceeded to lay the material in the wet grass. Once we get pass those issues, one of the workmen must have had bad food the night prior went into a bathroom, no need to elaborate, the BR was one that was identified as off limits as it has articles stored while the carpet was being installed (the guest BR was located on the 1st Fl) The worker proceeded to remove window screen to throw the old carpet out the window into the front yard ( never asks if it was ok to remove screens). As the morning progressed and the workers continued to work they laid a thinner pad than what was ordered and when questioned they insisted it was the thicker padding. I attempted to speak with the Forman, but found out he had left to go get the carpet as the truck they arrived in was only large enough for the workers and the padding. I instructed the install team to cease all work until someone could speak to me in English, there seem to be somewhat of a language problem. During this ordeal, I contacted Bill explaining the issues we were having and he apologized and explained he could not make it to the site until the afternoon, later after he realized I was truly unhappy he was able to come to the site. As it turned out it was the wrong padding and all the padding that had been laid had to be taken up. Once the Forman returned with the carpet he also had the correct padding. I could go on about the unprofessional install team, but I think I’ve made my point. Once the job was completed, they left what could not fit in the van on the curb in front of the house, I refused final payment until it was removed. End result was the carpet installed? Yes, was I happy? well it looks better than what was removed. Lesson learned pay the additional money, in my case it was about $800 and go with a known carpet company. Would I recommend this company, I’m sorry but I have to say No, again Bill is super nice, but Bill does not do the installation. read less -

Bill was very friendly & helpful when he came over to measure. He gave us good recommendations. The installers were... read moreBill was very friendly & helpful when he came over to measure. He gave us good recommendations. The installers were on time and professional. Great product too. We’ve used this company several times for carpeting, hardwood installation and hardwood refinishing and will continue to call them for our flooring needs. read less -

Classic and clean! BCAL is family owned and dependable with competitive fair pricing on quality products and service. Experienced and... read moreClassic and clean! BCAL is family owned and dependable with competitive fair pricing on quality products and service. Experienced and friendly. Give BCAL a call for your residential flooring projects. You’ll be glad you did!!!!
Pammy Stafford read less -

Bill is a trusted source for your flooring needs. His crew installed the flooring for my upstairs, and they were... read moreBill is a trusted source for your flooring needs. His crew installed the flooring for my upstairs, and they were excellent to deal with. I am about to let them do another room in my house soon! I wouldn't even consider looking elsewhere. read less -

Bill and his crew did a fantastic job. I used them for 2 seperate projects and each time they were... read moreBill and his crew did a fantastic job. I used them for 2 seperate projects and each time they were professional, completed the projects timely and gave attention to all the details. My floors look fabulous! read less -

I had 3k sqft sanded and refinished on-time over Spring Break while traveling. BCAL were able to remove and replace... read moreI had 3k sqft sanded and refinished on-time over Spring Break while traveling. BCAL were able to remove and replace all furniture as well. Fantastic and professional service! We had them come back for stair carpet replacement, and that experience exceeded expectations too. read less -

I had a great experience working with Bill and his team! Not only were they on-time and under budget, but... read moreI had a great experience working with Bill and his team! Not only were they on-time and under budget, but also extremely prompt, professional, and friendly. Highly recommend! read less -

Bill was so helpful in directing me with the best carpet and hard wood choices for my house. His staff,... read moreBill was so helpful in directing me with the best carpet and hard wood choices for my house. His staff, lead by Edmar, was amazing and they worked very carefully to do a clean job. They are on time, clean, and thorough. I love it! read less -

Bill & team did high quality work at a fair price. There were some scheduling issues that came up on... read moreBill & team did high quality work at a fair price. There were some scheduling issues that came up on their end but I'll chalk that up to the holidays. Would do business with BCAL again. read less -

We have had two excellent experiences with BCAL; existing hardwoods refinished and new hardwoods installed. In both engagements... read moreWe have had two excellent experiences with BCAL; existing hardwoods refinished and new hardwoods installed. In both engagements the work was done excellently. I highly recommend these guys! read less -

Bill gave us great advice and great pricing, and his installers were hard-working and cleaned up everything. We would definitely... read moreBill gave us great advice and great pricing, and his installers were hard-working and cleaned up everything. We would definitely use them again for future flooring needs. read less -

I had a great experience working with Bill and his team! Not only were they on-time and under budget, but... read moreI had a great experience working with Bill and his team! Not only were they on-time and under budget, but also extremely prompt, professional, and friendly. Highly recommend! read less -

Bill and his crew did a fantastic job. I used them for 2 seperate projects and each time they were... read moreBill and his crew did a fantastic job. I used them for 2 seperate projects and each time they were professional, completed the projects timely and gave attention to all the details. My floors look fabulous! read less -


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