Our Reviews
What Our Customers Say
Great company, we used for hardwood flooring project. Bill was excellent. All of our questions were answered, project... read moreGreat company, we used for hardwood flooring project. Bill was excellent. All of our questions were answered, project was completed timely, and professionally. A job well done. read less -

Bill is a trusted source for your flooring needs. His crew installed the flooring for my upstairs, and they were... read moreBill is a trusted source for your flooring needs. His crew installed the flooring for my upstairs, and they were excellent to deal with. I am about to let them do another room in my house soon! I wouldn't even consider looking elsewhere. read less -

Bill’s guys showed up to start work as scheduled on the day after we bought our house. They immediately... read moreBill’s guys showed up to start work as scheduled on the day after we bought our house. They immediately discovered all kinds of problems with concealed water damage. It was a total nightmare, but Bill helped get us through the repairs and finished the floors in time for us to move in before we had to be out of our old house, and at a fair price. read less -

Bill and his team were so wonderful to work with! We had a tricky time table for getting things done... read moreBill and his team were so wonderful to work with! We had a tricky time table for getting things done and they went out of their way to help us figure it out. Top notch customer service and the floors (hardwoods and carpet) look incredible! We would definitely use BCAL Flooring again! read less -

Bill and his crew did a fantastic job. I used them for 2 seperate projects and each time they were... read moreBill and his crew did a fantastic job. I used them for 2 seperate projects and each time they were professional, completed the projects timely and gave attention to all the details. My floors look fabulous! read less -

Bill gave us great advice and great pricing, and his installers were hard-working and cleaned up everything. We would definitely... read moreBill gave us great advice and great pricing, and his installers were hard-working and cleaned up everything. We would definitely use them again for future flooring needs. read less -

Bill is a super nice man whom we contracted to install carpet in our home. The day of installation, an... read moreBill is a super nice man whom we contracted to install carpet in our home. The day of installation, an old unmarked truck pulls up in the driveway, after parking a older man (lead/ Forman)gets out of the truck and proceeded to try and unlock the back of the van and seems to be having trouble unlocking the door to let the install crew out, this went on for about 3 min. Once the crew of three got out of the van, they proceeded to attempt to enter the house without laying any material on the wood floors as they enter the house (day of installation was raining) The crew then proceeded to lay the material in the wet grass. Once we get pass those issues, one of the workmen must have had bad food the night prior went into a bathroom, no need to elaborate, the BR was one that was identified as off limits as it has articles stored while the carpet was being installed (the guest BR was located on the 1st Fl) The worker proceeded to remove window screen to throw the old carpet out the window into the front yard ( never asks if it was ok to remove screens). As the morning progressed and the workers continued to work they laid a thinner pad than what was ordered and when questioned they insisted it was the thicker padding. I attempted to speak with the Forman, but found out he had left to go get the carpet as the truck they arrived in was only large enough for the workers and the padding. I instructed the install team to cease all work until someone could speak to me in English, there seem to be somewhat of a language problem. During this ordeal, I contacted Bill explaining the issues we were having and he apologized and explained he could not make it to the site until the afternoon, later after he realized I was truly unhappy he was able to come to the site. As it turned out it was the wrong padding and all the padding that had been laid had to be taken up. Once the Forman returned with the carpet he also had the correct padding. I could go on about the unprofessional install team, but I think I’ve made my point. Once the job was completed, they left what could not fit in the van on the curb in front of the house, I refused final payment until it was removed. End result was the carpet installed? Yes, was I happy? well it looks better than what was removed. Lesson learned pay the additional money, in my case it was about $800 and go with a known carpet company. Would I recommend this company, I’m sorry but I have to say No, again Bill is super nice, but Bill does not do the installation. read less -

BCAL was very easy to work with. We wanted our floors done in stages and that was not a... read moreBCAL was very easy to work with. We wanted our floors done in stages and that was not a problem. The lumber for our bedroom was brought in to acclimate to our home, the crew was friendly and relatively easy to work with. Any concern that I had were easily addressed. I will be using them again when we are ready to have our basement finished. read less -

Great company, we used for hardwood flooring project. Bill was excellent. All of our questions were answered, project... read moreGreat company, we used for hardwood flooring project. Bill was excellent. All of our questions were answered, project was completed timely, and professionally. A job well done. read less -

I've hired BCAL twice (so far!) to replace flooring. Bill has always been very responsive to my emails and... read moreI've hired BCAL twice (so far!) to replace flooring. Bill has always been very responsive to my emails and calls. The quality of product, as well as the installation process, has been outstanding. His crews take great pride in their work and show respect for the customer's property and belongings. read less -

I had a great experience working with Bill and his team! Not only were they on-time and under budget, but... read moreI had a great experience working with Bill and his team! Not only were they on-time and under budget, but also extremely prompt, professional, and friendly. Highly recommend! read less -

Bill is as knowledge as they come for flooring. We asked him to refinish our Parkay floors and he knew... read moreBill is as knowledge as they come for flooring. We asked him to refinish our Parkay floors and he knew all about which stain color it was, and how it would come out. He also went above and beyond trying to seek out replacement pieces. His team of people are just as knowledgable and prove excellent service and quality in their work. He also worked with us in scheduling to our convenience. We will use Bill Colombo of BCAL Flooring again. read less -

Bill & team did high quality work at a fair price. There were some scheduling issues that came up on... read moreBill & team did high quality work at a fair price. There were some scheduling issues that came up on their end but I'll chalk that up to the holidays. Would do business with BCAL again. read less -

Very professional, went out of their way to accommodate my schedule, cleaned up after themselves, problem solvers! The kitchen... read moreVery professional, went out of their way to accommodate my schedule, cleaned up after themselves, problem solvers! The kitchen never looked better! read less -

Classic and clean! BCAL is family owned and dependable with competitive fair pricing on quality products and service. Experienced and... read moreClassic and clean! BCAL is family owned and dependable with competitive fair pricing on quality products and service. Experienced and friendly. Give BCAL a call for your residential flooring projects. You’ll be glad you did!!!!
Pammy Stafford read less -

They did a great job! They refinished old hardwoods and put new flooring where ugly 70’s carpet used to be.... read moreThey did a great job! They refinished old hardwoods and put new flooring where ugly 70’s carpet used to be. It looks so much better. Very pleased and I would recommend them! read less -

Bill is as knowledge as they come for flooring. We asked him to refinish our Parkay floors and he knew... read moreBill is as knowledge as they come for flooring. We asked him to refinish our Parkay floors and he knew all about which stain color it was, and how it would come out. He also went above and beyond trying to seek out replacement pieces. His team of people are just as knowledgable and prove excellent service and quality in their work. He also worked with us in scheduling to our convenience. We will use Bill Colombo of BCAL Flooring again. read less -


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